March 24, 2018 at six:02 pm I'd complain about they gonna say I pay out my cellphone bill but my financial institution assertion it claims it absolutely was compensated autopayment y’all preserve cutting my phone off the place I had evidence it had been paid on Thursday 22nd of this month and that not right I been spending my Invoice ND don’t in no way have problems I would like to file grievance
I'm sick and Bored with this weak service from your company. I am gonna ahead all of the data to the greater Business Bureau and also to the Attorney Typical’s Business, as That is fraud wholly. I purchased a cellphone from your company with the very clear comprehending that if it does not do the job, I've thirty times to return it no concerns questioned and that is basically a lie. Your own Internet site states the next: Throughout the fist thirty times, If the cellular phone doesn’t work effectively when you get it or stops functioning for just a cause included from the guarantee, you may return it for the no cost warranty Trade. Just carry your cell phone to your MetroPCS retail outlet or licensed seller and if the issue is deemed to be in warranty, an Trade is going to be produced.
It absolutely was the bit of crap which i envisioned and ould not do what i neded it to carry out. A lot less than fifty percent the memory, no usb tether capablity but it was somewhat more substantial cellphone. Went again towards the Hudson FL and spoke with another person that informed me that he was a near to a supervisor as i would at any time speak to. As I spole with him he had a smirk and stood similar to a bouncer in a rock concert. Then he told me practically nothing might be finished and to get from his retail outlet. I asled his identify and was advised he wuld notify me After i still left at which era he reported I didn't have to have to understand his identify.
To be brief, The shop gross sales Lady and manager outright lied to me. I am a T-Cellular buyer. My daughter is actually a Metro PCS shopper. It had been her birthday and I assumed I'd do a little something pleasant and purchase her a pleasant cell phone simply because she often had to use an affordable telephone.
September four, 2017 at 11:04 am I happen to be with metro pcs over a calendar year now I like it not long ago I bumped into revenue concerns and consumer service explained they can assist me I don’t would like to but when I am able to’t get this fixed quickly I will likely be switching carries to spice up Mobile you'd think they might care more about loyal consumers Nevertheless they way I have already been handled it looks like they don’t so I would like some help metro pcs
” Myself and my wife really feel this comment was incredibly racist and unprofessional and want The difficulty resolved instantly. Getting in contact with their corporate Workplace in Texas proved useless as no person has contacted us back however. I'm really upset and dissatisfied that these harsh treatment was administered and exists and coming from what seems to be a the greater part minority owned and populated retail outlet depending on it’s shopper foundation. This difficulty might be additional appeared into at the company amount and higher than.
we got the fax variety to the Treasury Division and were advised there is no cell phone number for this Office. right after a lot of phone calls to the corporate Office environment since not one person ever sex that has a big back again While using the authorization type I really never feel that clearly show even has a Treasury Department. there isn't a listing for them any place I Permit you to talk to an individual the wood incorporates a number for this apartment. in conclusion, my telephone was turned off yesterday it’s just after contacting back to company Workplace once again and producing a major stink with buyer service I was supplied a claim quantity and was instructed my phone could be set back rubs for 24 to seventy two several hours right up until the money was put back again on my account which should be inside of 24 hours. 48 several hours afterwards this income remains to be not exhibiting up. I think This really is utterly preposterous and some thing ought to be completed relating to this. they’re rapid to choose your papers every month the way you've a concern not a soul seems to know jack about Jill. I've thoroughly and utterly disappointed.
Working day six, I went into your Neighborhood Wi-fi and check out to refund my revenue, The shop mgr refuse to carry out just about anything for me, she explained I have to talk to the company mgr for acceptance to obtain the refund even they've got the 7 days pleasure a reimbursement guarantee. I attempted to find the retail outlet mgr to understand that for five times I've pass up a a great deal of mobile phone calls simply because I'm having no sign in any respect, zero sign toughness shown about the cellular cellular phone, I don’t Assume the store mgr nor the corporate Business office has any problems about purchaser aim nor shopper fulfillment, obtaining linked to the entire world of Conversation is our Main problem, she retained telling me the Metro PCS will never do that Which for her, but for God Sake, care for The shopper to start with, when the customer is delighted then the organization will shortly have numerous business enterprise in the terms of mouth and referrals, so this Neigborhood Wireless Shop should only are entitled to a Zero Score, much like the sign toughness that i'm finding from their network, please don’t go their for God Sake
I dreaded going in and shifting telephones and cellphone businesses but she produced it a quick effortless approach. I don’t know if she’s the supervisor or not or how much they shell out her but they need to give her a elevate. I may pay the $ 5.00 every month to go say Hello to her and pay back my Invoice in the store.
January 31, 2015 at two:19 pm For four years I’ve been producing my payment on the internet making use of my MasterCard debit card. Impulsively Metro PCS can’t accept my payment as the technique states my card isn’t legitimate. I invested two several hours past thirty day period on the telephone with supervisors and wound up shelling out my Monthly bill using a charge card–which was the last thing I wished to do. The supervisor did at the very least waive the $3.00 late rate mainly because by then my payment was late. Now, this thirty day period, I’m looking to shell Look At This out in time as well as the program won’t acknowledge my card. I had been explained to by a rep that Metro PCS just up-to-date its program and now my card isn’t recognized. Then I used to be informed that I manufactured a lot of tries to utilize the cardboard Which’S why I can’t utilize it.
July 31, 2017 at 6:fifty five pm I'm really upset. I have experienced issues with this particular service because I’ve experienced it on and off every single day. I didn’t complain before because I didn’t recognize it when I wasn’t utilizing it for operate and the current position I have I use the phone alot now. I have experienced troubles with it telling me no information, weak relationship, nothing at all loading and no being able to ship textual content messages This is certainly messing up my money. I just bought from the cell phone by using a supervisor named Jo and she instructed me that given that I didn’t report it until now I am able to’t have my total thirty day period waived for your shitty service.
I demanded to grasp exactly where the opposite two,000 additionally pictures ended up and requested where my unique SD card was. I opened The brand new phone and seen he had not place the SD card back again while in the cell phone. He ran into the back Workplace grabbed a SD card and place it in my phone. Immediately after scrolling the cellphone’s gallery, I realized this was not the original SD card I gave him. I frequently questioned him what transpired to my daughter pics and my pregnancy shots. He retained telling me he transferred them to the new telephone and refused to confess he even now had my unique SD sites card someplace and experienced swapped/switched out my SD card with all my photos on it to get a blank card.
I believe she even got into a bit of hassle for being late the very first night time but nonetheless stayed late the 2nd redirected here night to verify every thing was set up for me suitable so i wouldnt have any challenges. Ive never ever noticed someone go to date out in their way for your customer ahead of. Specifically one particular which can be as challenging as me. Thanks to her i am now and will for good certainly be a faithful metro pcs customer. She ought to Truthfully be the primary trainer for customer service in your organization. You need not less than 20 far more employees similar to her. Bless her coronary heart….such a great human being. Not only am i entirely impressed with her but she also produced your company seem exceptionally good. Getting disabled makes it nearly impossible to get first rate service everywhere. After i remaining with my new cell my review here phone in hand, i felt highly regarded. I basically look ahead to handling Heather in the future. Be sure to send out her my regards and Permit her know the way truely appreciated she is. Again, her name is Heather in the crossroads shopping mall kiosk in st cloud mn. Congradulations metro pcs, for employing these kinds of an unbelievable personnel. Thank you for your time.
June 25, 2016 at eight:05 pm I've an Alcatel fierce 1 XL that iwas bought in April and also the headphone jack has never labored, it’s gone off instead of come back on quite a few situations. Now if it shuts by itself off you can only get it to return on by pressing the facility button plus the down button. From time to time I should go a few days only having the ability to text because it received’t join the call both route. By disconnecting promptly right after the person on the other conclude responses or Once i remedy from this end.